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Yeti Customer FAQ

Top Answers & How-to Guides

What is Yeti's Phone Number?

The question we are asked most often is about how to talk to Yeti customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Yeti Customer Questions

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Purchasing and Shipping

Where can I purchase Yeti products?

Yeti products can be purchased at various locations, including specialty outdoor shops, sporting goods stores, and major online...
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Does Yeti ship internationally?

Yeti does provide international shipping for customers outside the United States, but the specifics can vary based on location...
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Product Information

What types of products does Yeti offer?

Yeti provides a wide array of high-quality outdoor products, including durable coolers, insulated drinkware like tumblers and...
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What materials are used in Yeti products?

Yeti products utilize durable materials like high-grade polyethylene for coolers, which are impact- and UV-resistant, and...
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Are there any accessories available for Yeti products?

Yeti provides a variety of accessories to enhance their products' usability and convenience. These include replacement lids,...
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Warranty and Returns

What is the warranty policy for Yeti products?

Yeti has a solid warranty policy for its products, covering defects in materials and workmanship. Coolers typically come with a...
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How do I register my Yeti product for warranty?

To register a Yeti product for warranty, customers should visit the Yeti website and complete the product registration form....
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Can I return a Yeti product if I'm not satisfied?

Yeti allows returns for unsatisfied customers within a typical thirty-day window, provided items are in original condition and...
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Usage and Maintenance

How do I clean my Yeti cooler?

To clean a Yeti cooler, first empty it and rinse the interior with warm water. Use a mixture of warm water and mild dish soap...
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Are Yeti products dishwasher safe?

Yeti products generally can be cleaned in the dishwasher, especially stainless steel items, but they should be placed on the...
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How long will my ice last in a Yeti cooler?

The duration ice remains in a Yeti cooler varies based on temperature, amount of ice, and cooler usage. Typically, ice lasts...
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Are Yeti products suitable for extreme temperatures?

Yeti products are designed for extreme temperatures, offering excellent insulation for both hot and cold environments. Their...
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What are the best practices for using Yeti coolers?

To ensure optimal use of Yeti coolers, it is essential to pre-chill both the cooler and items inside. Employ a mix of ice and...
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Customization and Sustainability

Does Yeti have any sustainability initiatives?

Yeti demonstrates a commitment to sustainability through responsible sourcing of materials, durability in products to minimize...
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Does Yeti offer custom branding on products?

Yeti provides custom branding services on select products, mainly for corporate gifts and promotional uses. Businesses can...
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We look to the Yeti issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Yeti issues reported to GetHuman
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