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Can I pause or suspend my Xfinity service temporarily?

Asked 6 months ago
Yes, Xfinity does offer options for customers who wish to temporarily pause or suspend their services. This can be particularly useful for those who may be traveling, moving, or in need of a break from their internet, television, or phone services. Typically, customers can suspend their services for a specific duration, which usually ranges from a few weeks to several months. It is important to note that while the service is paused, customers should check the specific terms and conditions, as there may be limitations on how often this can be done and potential fees associated with the suspension. To initiate a pause or suspension, customers can usually access their account through the Xfinity website or mobile app, where they can find the relevant options in their service settings. They should also be able to see details regarding how the service will be impacted during the suspension period. For the most current information and to explore options available to your specific plan, it is advisable to visit the official Xfinity website. There, you can find additional insights and potential contact information for any questions you may have.
Answered Jun 14th 2025

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