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White House Black Market Customer FAQ

Top Answers & How-to Guides

What is White House Black Market's Phone Number?

The question we are asked most often is about how to talk to White House Black Market customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I unsubscribe from marketing emails?

To stop receiving marketing emails from White House Black Market, look for an unsubscribe link at the bottom of their emails....

How can I update my account information?

To update account details for White House Black Market, log in to your account on whbm.com and go to "My Account." Here you can...
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Recent White House Black Market Customer Questions

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Account Management

How can I unsubscribe from marketing emails?

To stop receiving marketing emails from White House Black Market, look for an unsubscribe link at the bottom of their emails....
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How can I update my account information?

To update account details for White House Black Market, log in to your account on whbm.com and go to "My Account." Here you can...
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Order Management

Can I track my order?

Customers can track their White House Black Market orders using a tracking number from the confirmation email. They can also...
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Can I cancel or modify my order?

White House Black Market allows order cancellations or modifications under certain conditions, primarily if the order has not...
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What is the process for tracking my order?

Customers can track their order with White House Black Market after receiving a confirmation email that includes an order...
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Payments and Discounts

What are the accepted payment methods?

White House Black Market accepts various payment methods, including major credit cards like Visa, MasterCard, American Express,...
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Are there any promotions or discounts available?

White House Black Market frequently provides various discounts and promotions, including seasonal sales and loyalty program...
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Are gift cards available for purchase?

White House Black Market offers gift cards in various denominations, available for purchase both online and in physical stores....
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Shipping and Returns

Do you offer international shipping?

White House Black Market provides international shipping to select countries, with varying availability. Customers should check...
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Can I exchange an item for a different size or color?

White House Black Market generally permits exchanges for different sizes or colors if the item is unworn and in its original...
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What is the policy for returning sale items?

White House Black Market allows returns on sale items within a specific timeframe, typically 30 days, provided the items are...
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Loyalty Programs

What is White House Black Market's loyalty program?

White House Black Market has a loyalty program that rewards customers with points for every dollar spent, which can be redeemed...
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What is the White House Black Market rewards program?

The WHBM Rewards program allows customers to earn points for every dollar spent on eligible items, which can later be redeemed...
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Sizing and Fit

Do you have a size guide?

White House Black Market offers a size guide to help customers choose the right size for their clothing, detailing various...
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How do I find my size in White House Black Market clothing?

To find the right size in White House Black Market clothing, one should start with the size chart available on their website...
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