How Do I Report Street Lights Out to Westar Energy?

With the Westar Energy Report Street Lights Out page, it's easy to report street lights outages. You will provide your name, address, and the pole number of the street light. If you don't know the pole number, tell customer support about the light location (street name, cross streets). Westar Energy will send technicians to fix the street light.

Westar Energy's online service request system allows customers to make service requests or report problems with their utilities. If you have a street light outage, you can report it online so Westar Energy can send electricians out to fix it as soon as possible. Westar Energy offers several ways to report outages — online, by phone and by form.

Report Outage Online

The simplest way to report an outage is through the Westar Energy website. You can find the outage reporting page under the Report Outage tab on the homepage.

1. Report Street Lights Out Page

Log in to your online account with Westar Energy. Go to the Westar Energy Report on the Street Lighting page. Click Report Street Light Outage in the left navigation bar on the homepage.

2. Enter the Address Where the Light Is Out

Enter details about your outage, including an estimate of how long it has been out. You'll need to enter the address where the light is out. You can find this information on the nearest street sign.

The address should contain three pieces of information:

Street name
City
Zip code

Report Outage by Phone

Westar Energy offers a way to report outages by phone. You can call the customer service line and speak with a representative to help you navigate the process of reporting your outage.

Using Online Form

If you see a street light that's out, you can report it to Westar Energy by using the online form. Be sure to include all pertinent information about the problem so that technicians can resolve it quickly and accurately when they arrive on the scene.

You'll need to know its pole number or the street name.

Why does GetHuman Write How-to Guides for Westar Energy Inc Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Westar Energy Inc in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Report Street Lights Out to Westar Energy? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.