How Do I Let the Washington Post Know About a Missing Delivery?

It can, therefore, be puzzling if you are one of the daily newspapers subscribers but have missed a newspaper delivery. If you miss your newspaper delivery especially for several days, it is cause for concern and you should contact the Washington Post and ask for some answers with these helpful tips.

Christian Allen is the editor / author responsible for this content.
Nov 19, 2019

The Washington Post is a daily newspaper published and circulated in Washington. The Washington Post is one of the premier newspapers in the entire country since it is the main reporting platform for political reporting in the nation's capital.

The Washington Post is the seventh largest newspaper in the country by circulation. Despite circulation of newspapers dropping with the rise of online media, the Washington Post still delivers close to half a million newspapers every day.

It can, therefore, be puzzling if you are one of the daily newspapers subscribers but have missed a newspaper delivery. If you miss your newspaper delivery especially for several days, it is cause for concern and you should contact the Washington Post and ask for some answers.

Missing Newsletter Deliveries

You can also contact the Washington Post if you have signed up for their online newsletters but they are not being delivered. In this case the best course of action would be to check your spam or junk mail folder for the newsletters.

If you find your Washington Post newsletter in the folder, you should transfer them to your inbox. To avoid missing further deliveries, you mark the Washington Post as a safe sender so that you can receive your newsletters henceforth.

If the newsletters are not in your junk folder, you should contact your service provider to see if there are security protocols that may be the cause of the missing deliveries.

If your provider has no security measures causing missing deliveries, you should contact Washington Post's customer service team.

Change of Address

Pertaining to the physical delivery of Washington Post daily newspapers, one reason why you may be missing deliveries is if you moved to a different location but failed to update the move in your account. You should check the Washington Post website to confirm if the Zip code of your new residence is within the newspaper's circulation.

If it is, you should change your delivery address in your Washington Post account through the paper's website using the following process:

  1. Launch your web browser
  2. Open the Washington Post website
  3. Sign in to your account
  4. Go to your 'Account Profile'
  5. Click 'My subscriptions'
  6. Click the pen icon alongside your address to change it
  7. Input your new delivery address and when done click 'Change Address' and your Washington Post newspaper should be delivered to your new address going forward.

Reporting Missing Deliveries

If your address is correct but are still missing your newspaper deliveries, you can report the missing delivery through the Washington Post website. You can do so using the following steps:

  1. Launch your web browser
  2. Open the Washington Post website
  3. Sign in to your account
  4. Go to your 'Account Profile'
  5. Click 'My home delivery'
  6. Click 'Report missing or damaged paper'
  7. Proceed to fill the subsequent form and clearly state your missing delivery complaint. Input all the required details
  8. Click 'Submit' to report the missing delivery and await a response from the Washington Post.

You can also use the Washington Post's help center to let them know about a missing newspaper delivery using the following process:

  1. Open the Washington Post website and log in to your account
  2. Scroll to the bottom the page and click 'Contact Us'
  3. You will be directed to the ticket submission page where you can submit your complaint
  4. You can also click the chat icon in the bottom right corner and initiate a chat. Fill in the necessary information and select 'Newspaper not delivered' in 'Inquiry'
  5. Click 'Start Chat' when done

Another way you can report a missing Washington Post newspaper delivery is by calling their customer support team. If you want to bypass the waiting time, you should say 'Operator' when the automated switchboard comes on.

You can find Washington Post's customer support contact information on GetHuman.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Let the Washington Post Know About a Missing Delivery?

Why does GetHuman Write How-to Guides for Washington Post Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Washington Post in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Let the Washington Post Know About a Missing Delivery? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Washington Post

Asked 5 years ago
Updated 5 years ago
Viewed 433,762 times
Washington Post
Washington Post account
account issues
missing paper
paper delivary issues
delivary issues
Account issue
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!