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Washington Gas Customer FAQ

Top Answers & How-to Guides

What is Washington Gas's Phone Number?

The question we are asked most often is about how to talk to Washington Gas customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the current gas rates and tariff information?

For information about the current gas rates and tariff information, please visit the Washington Gas website or contact our customer...
Ask any question you have about Washington Gas customer service, get an answer now.

Meter Reading

How do I read my gas meter?

To read your gas meter, locate the numerical dials and record the numbers from left to right. Each dial represents a different digit...

Payment Methods

What are the accepted payment methods for my gas bill?

Washington Gas accepts several payment methods for gas bills. The accepted payment methods include online payments through their website,...

Service Response Time

What is the average response time for service requests?

The average response time for service requests at Washington Gas is typically within 24 hours. Our dedicated team of professionals...

Rebates and Incentives

Are there any rebates or incentives for energy-efficient appliances?

Yes, Washington Gas offers various rebates and incentives for energy-efficient appliances. Customers can take advantage of these programs...

Inspections and Maintenance

Can I schedule a gas line inspection or maintenance appointment?

Yes, customers are able to schedule gas line inspections or maintenance appointments with Washington Gas. We understand the importance...

Rates Information

What are the current gas rates and tariff information?

For information about the current gas rates and tariff information, please visit the Washington Gas website or contact our customer...

Help me with my Washington Gas customer service issue

Ask any question you have about Washington Gas customer service. We will do our best to get you answers right away.
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