What is Wards.com's return policy?

Wards.com's return policy is designed to ensure customer satisfaction. If you are unsatisfied with your purchase for any reason, you can return it within 60 days from the date of purchase. Simply contact our customer service team to initiate the return process. You will be provided with a Return Authorization Number which must be included with your returned items. All items should be returned in their original packaging and in a resealable condition. Wards.com offers two return options: you can either return the item via mail or bring it to any local Wards.com store. Refunds will be issued in the original form of payment, minus any applicable return shipping fees. Please note that certain items such as mattresses and personalized products may have additional restrictions or fees. For more detailed information, please refer to our Returns & Exchanges page on Wards.com.