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Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order has been placed on Wards.com, it is important to act quickly if you wish to cancel or change it. Generally, there is a limited time window during which customers can make modifications to their orders. If you need to cancel an order or change any details, it is recommended to do so as soon as possible. Wards.com typically processes orders swiftly, so there may be a short period after placing an order before it is finalized for shipping. If you discover that you need to modify your order, you could check the current policies on the Wards.com website, as they provide detailed information about their order management procedures. In some cases, depending on the status of the order, it may be possible to cancel it directly through your account on their website. If the order has already entered the shipping process, cancellation may not be feasible, but you may still explore options such as returning the item once it arrives. It is advisable to review the specific terms and conditions regarding order changes or cancellations available on Wards.com, as policies may vary based on the type of product ordered or promotions that may be in effect.
Answered Jul 10th 2025

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