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What should I do if my Walgreens order is incorrect?

Asked 5 months ago
If a customer receives an incorrect order from Walgreens, the first step is to carefully review the items received to confirm what is incorrect. It is important to compare the order confirmation or receipt with the items that were delivered. After verifying the discrepancy, the next step is to check the current Walgreens website for guidance on returns or exchanges, which typically includes information on how to initiate the process and any specific timeframes that may apply. Customers may also find details regarding returning pharmacy items, health products, or other merchandise that may have special return policies. In some cases, there may be options to resolve issues directly through the online account used to place the order. If further assistance is required, customers may want to explore the contact information available on the website to find help specific to their situation.
Answered Jul 2nd 2025

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