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VisionPros USA Customer FAQ

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What is VisionPros USA's Phone Number?

The question we are asked most often is about how to talk to VisionPros USA customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent VisionPros USA Customer Questions

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Wearing Schedule and Duration

What is the recommended wearing schedule for Vision Pro Contacts?

VisionPros offers various contact lenses with different wearing schedules. Daily wear lenses are generally worn for 12 to 14...
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How long does it take to get used to wearing Vision Pro Contacts?

The adaptation period for wearing VisionPro contacts can differ for each person, usually lasting a few days to two weeks....
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How long can I wear Vision Pro Contacts each day?

The recommended wearing time for Vision Pro contact lenses varies, typically allowing 12 to 16 hours for daily wear, while some...
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Usage and Activities

Can I shower or swim while wearing Vision Pro Contacts?

It is not recommended to wear VisionPro contact lenses while showering or swimming due to the risk of introducing bacteria from...
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Can I wear Vision Pro Contacts while playing sports or exercising?

Wearing VisionPro contact lenses while engaging in sports or exercise is generally safe and advantageous, as they provide...
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Can I wear Vision Pro Contacts if I have dry or sensitive eyes?

Individuals with dry or sensitive eyes can find suitable contact lenses at VisionPros, which offers options designed for...
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Care and Maintenance

What cleaning solution should I use for Vision Pro Contacts?

For cleaning VisionPros contact lenses, it is important to select a high-quality solution tailored to your lens type, such as...
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Can I use rewetting drops with Vision Pro Contacts?

Yes, rewetting drops can generally be used with Vision Pro Contacts to boost comfort and moisture, but users must ensure...
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How can I best care for my Vision Pro Contacts?

To ensure the best care for Vision Pros contact lenses, always wash your hands before handling them, use the recommended...
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Availability and Replacement

How often should I replace my Vision Pro Contacts?

The replacement schedule for Vision Pro Contacts depends on the lens type, which can be daily, bi-weekly, or monthly. It is...
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Are Vision Pro Contacts available for astigmatism or presbyopia?

VisionPros provides a variety of contact lenses for astigmatism and presbyopia. They offer toric lenses for astigmatism, which...
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Are Vision Pro Contacts available in different colors?

VisionPros USA provides a range of contact lenses, including colored varieties that can enhance your natural eye color. The...
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Prescription and Ordering

Do you offer a warranty on Vision Pro Contacts?

VisionPros USA commonly includes a warranty with its products, including contact lenses, to ensure quality and customer...
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What is the return policy for Vision Pro Contacts?

VisionPros USA has a return policy for contact lenses that allows returns within thirty days for unopened and unused boxes,...
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Can I get a prescription for Vision Pro Contacts online?

Obtaining a contact lens prescription for VisionPros USA online generally necessitates an existing, valid prescription from an...
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