What features does Velaro have?

Velaro offers a comprehensive range of features designed to enhance your customer service and support interactions. Our platform includes live chat, visitor monitoring, and proactive chat invitations to engage with customers in real-time, leading to higher conversions and customer satisfaction. Advanced reporting and analytics allow you to gain valuable insights into visitor behavior and agent performance, enabling data-driven decision making to optimize your customer support operations. Velaro also offers a powerful ticketing system, allowing you to seamlessly transition between chat and email support, ensuring no customers are left behind. Integration capabilities with popular CRM platforms, such as Salesforce and HubSpot, enable a unified view of customer data and smooth workflow management. With Velaro, you can provide exceptional customer experiences, increase efficiency, and ultimately boost your bottom line.