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What are the procedures for lost or stolen Valley Metro cards?

Asked 5 months ago
If a Valley Metro card is lost or stolen, the procedures to address the situation involve several straightforward steps. First, it is important for the cardholder to report the loss or theft as soon as possible. This can typically be done online, where there is often a specific section dedicated to lost or stolen cards. Once reported, the cardholder may be required to provide some personal information to verify their identity. In many instances, Valley Metro offers the option to block the lost card to prevent unauthorized use. Cardholders may also have the opportunity to replace the lost card for a fee, which can vary depending on the type of card held. It is essential to check the specific details on the current Valley Metro website, where one can find comprehensive information about replacement procedures, applicable fees, and the necessary forms needed for the process. Remember to keep any relevant identification or documentation handy, as it may be required during the replacement process.
Answered Jul 15th 2025

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