VMware Customer Service

Ways to contact VMware and solve common issues

Use VMware's Phone Number

VMware's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for VMware

Contacting VMware customer support

Below you can compare and contrast the 2 ways to contact VMware by looking at which ones are the fastest and which ones other customers recommend the most for solving VMware customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact VMware across the following channels: Phone, Web.

Phone number / contactWaitVotes
Customer Service
3 mins6
Online Help at vmware.com
Customer Service
< 2 hrs49

VMware: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for VMware.
Can I run VMware on a Mac?
Yes, you can run VMware on a Mac. VMware provides a platform called VMware Fusion specifically designed for Mac users. With VMware Fusion, you can create and run virtual machines on your Mac, allowing you to install and operate different operating systems like Windows, Linux, and more, alongside macOS. This enables you to seamlessly switch between multiple operating systems without the need to restart your Mac. VMware Fusion also offers various features such as snapshot and cloning, Unity mode for seamless app integration, and support for running demanding applications and 3D graphics. Whether you need to run Windows-only software, test software compatibility, or develop cross-platform applications, VMware Fusion empowers you to do so effortlessly on your Mac.
What are the benefits of using VMware in a business environment?
Using VMware in a business environment offers numerous benefits. Firstly, it enables virtualization, allowing businesses to run multiple virtual machines on a single physical server. This reduces hardware and energy costs, leading to significant cost savings. Secondly, VMware provides efficient resource utilization, ensuring optimal performance and scalability. It allows businesses to easily allocate resources and adjust them as needed, enhancing flexibility. Thirdly, VMware offers advanced disaster recovery capabilities, ensuring business continuity and minimizing downtime. It backs up virtual machines and enables quick restoration if any issues occur. Moreover, VMware simplifies IT management and maintenance processes by centralizing control, reducing complexity, and streamlining operations. This leads to improved productivity and reduced labor costs. Finally, utilizing VMware also promotes green initiatives by reducing the carbon footprint and contributing to environmental sustainability. Overall, VMware provides crucial benefits such as cost-effectiveness, agility, reliability, efficiency, and sustainability for businesses in a virtualized environment.
Can I run multiple operating systems on a single physical machine using VMware?
Yes, you can run multiple operating systems on a single physical machine using VMware. VMware provides a virtualization platform that allows you to create virtual machines (VMs) on your computer. These VMs act as separate computers, each with their own operating system. With VMware, you can simultaneously run different operating systems like Windows, Linux, and macOS on a single physical machine. This capability is particularly useful for developers, testers, and IT professionals who need to test software, run multiple applications, or try out different operating systems without the need for additional hardware. VMware's virtualization technology enables efficient utilization of resources and provides a secure and isolated environment for each operating system running on the same physical machine.
What is a virtual machine and how does it differ from a physical machine?
A virtual machine (VM) is a software emulation of a physical computer system, functioning as an independent operating system with its own resources. It is created using virtualization software, like VMware, which allows multiple VMs to run simultaneously on a single physical machine. The key difference between a virtual machine and a physical machine is that a physical machine is a tangible piece of hardware, while a virtual machine is a software-based replica of a physical machine. A physical machine has dedicated resources, such as CPU, memory, storage, and network interfaces, whereas a virtual machine shares the resources of a physical host. Multiple VMs can coexist, each isolated and running their own operating systems and applications, on one physical machine. The ability to consolidate multiple virtual machines on a single physical host greatly enhances resource utilization, facilitates efficient management, and enables flexible scalability for IT infrastructure.
What are the different products offered by VMware?
VMware offers a diverse range of products designed to enhance virtualization and cloud computing. Their portfolio includes multiple solutions tailored for various needs. One key product is VMware vSphere, a comprehensive virtualization platform enabling organizations to consolidate and manage their infrastructure efficiently. Another notable offering is VMware Horizon, a virtual desktop infrastructure (VDI) solution allowing users to access their desktops and applications from any device securely. Additionally, VMware offers VMware vSAN, a software-defined storage solution, and VMware NSX, a network virtualization platform. They also provide VMware Cloud Foundation, an integrated cloud infrastructure platform, and VMware Tanzu, a portfolio of products designed for modern application development. These products collectively empower businesses to optimize their resources, streamline operations, and accelerate their digital transformation.
What is VMware and what does it do?
VMware is a leading software company specializing in virtualization and cloud computing solutions. Its core technology enables users to run multiple operating systems and applications on a single physical server or device simultaneously. By abstracting computer resources, VMware allows for efficient utilization, improved security, and cost savings. Its virtualization products provide flexible infrastructure for businesses, helping them optimize their IT resources and streamline operations. VMware also offers virtualization solutions for desktops, networks, and storage, enabling organizations to achieve greater agility, scalability, and reliability. With its cloud computing expertise, VMware helps businesses leverage the power of the cloud, facilitating the delivery of applications and services seamlessly across private, public, and hybrid environments. Overall, VMware empowers companies to modernize their IT infrastructure, enhance productivity, and drive innovation.
What are the system requirements for installing VMware products?
The system requirements for installing VMware products can vary depending on the specific product and its version. However, there are some common requirements that typically need to be met. Generally, you will need a compatible operating system such as Windows, Linux, or macOS. Adequate memory and storage space are also essential, typically recommended to be a minimum of 4GB of RAM and 10GB of disk space. Additionally, a compatible processor with virtualization capabilities is required. VMware products often require a 64-bit processor and may have specific recommendations for the number of CPU cores. It is advisable to check the official documentation for the specific product you intend to install for more detailed and up-to-date system requirements to ensure a smooth installation and optimal performance.
There's more!
Click below to show 2 more questions, answers, and complete guides to common VMware customer support problem.

Does GetHuman work with VMware?

GetHuman does not work with VMware's customer support operations, directly or in any other way. GetHuman has no partnership or relation to VMware at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check VMware's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting VMware at a Glance

VMware has no chat option
VMware has no customer email
VMware has 1 help forum
VMware has no twitter handle
VMware has no facebook page
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