Universalgear.com Customer FAQ

Top Answers & How-to Guides

What is Universalgear.com's Phone Number?

The question we are asked most often is about how to talk to Universalgear.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on Universalgear.com, simply go to the website and click on the "Sign Up" or "Create Account" button. You will...

How do I unsubscribe from your newsletter?

To unsubscribe from our newsletter, simply click the "unsubscribe" link at the bottom of any newsletter you have received from us....
Ask any question you have about Universalgear.com customer service, get an answer now.

Account Management

How do I create an account?

To create an account on Universalgear.com, simply go to the website and click on the "Sign Up" or "Create Account" button. You will...

How do I unsubscribe from your newsletter?

To unsubscribe from our newsletter, simply click the "unsubscribe" link at the bottom of any newsletter you have received from us....

Ordering Process

How do I place an order?

To place an order on Universalgear.com, simply browse our website, select the items you wish to purchase, and add them to your cart....

How do I track my order?

To track your order, you can log into your account on our website and view the order status. You will receive an email with tracking...

About Universalgear.com

What is Universalgear.com?

Universalgear.com is an online retailer specializing in trendy and quality clothing and accessories for the LGBTQ+ community and their...

Payment Methods

What payment methods are accepted?

At Universalgear.com, we offer a variety of convenient payment options to ensure a seamless shopping experience for our customers....

Shipping and Policies

Do you offer international shipping?

Yes, we do offer international shipping. At Universalgear.com, we understand that our customers come from all over the world, and we're...

What is your return policy?

Our return policy is designed to provide our customers with a hassle-free shopping experience. If you are not completely satisfied...

Can I cancel or modify my order?

Yes, customers have the option to cancel or modify their orders on Universalgear.com. However, the cancellation or modification request...

Gift Cards

Do you offer gift cards?

Yes, we do offer gift cards at Universalgear.com. Our gift cards are the perfect option for any occasion, allowing your friends, family,...

Sizing Information

What is your sizing chart?

Our sizing chart can be found on each individual product page under the "Size Guide" tab. We understand the importance of getting the...

Physical Store

Do you have a physical store location?

Yes, Universalgear.com is an online retailer and does not have a physical store location. We operate solely as an e-commerce platform,...

Help me with my Universalgear.com customer service issue

Ask any question you have about Universalgear.com customer service. We will do our best to get you answers right away.
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