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US Auto Parts Customer FAQ

Top Answers & How-to Guides

What is US Auto Parts's Phone Number?

The question we are asked most often is about how to talk to US Auto Parts customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any restrictions on shipping certain parts?

Yes, there are certain restrictions on shipping certain parts. US Auto Parts follows all federal regulations and shipping restrictions...
Ask any question you have about US Auto Parts customer service, get an answer now.
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Finding Parts

How can I find the right part for my vehicle?

To find the right part for your vehicle, you can use the search bar on our website and enter your vehicle's make, model, and year....
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Returns

What is the return policy for US Auto Parts?

US Auto Parts has a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase,...
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Refunds

How long does it take to process a refund?

The processing time for a refund at US Auto Parts typically takes about 5-7 business days. Once we receive the returned product, our...
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Order Tracking

Can I track my order?

Yes, you can track your order with US Auto Parts. Once your order is shipped, you will receive a confirmation email with a tracking...
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Shipping

Do you offer international shipping?

Yes, we offer international shipping for our products. At US Auto Parts, we understand that our customers come from various parts of...
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What is the shipping cost for orders within the US?

The shipping cost for orders within the US varies based on several factors, including the weight and dimensions of the purchased items,...
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Are there any restrictions on shipping certain parts?

Yes, there are certain restrictions on shipping certain parts. US Auto Parts follows all federal regulations and shipping restrictions...
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Payment Methods

What types of payment methods do you accept?

US Auto Parts accepts various payment methods to provide convenience and flexibility for customers. We currently accept major credit...
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Promotions

Are there any discounts or promotions available?

Yes, US Auto Parts offers discounts and promotions to provide customers with affordable options. We regularly have sales and promotions...
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Warranty

What is the warranty for US Auto Parts products?

The warranty for US Auto Parts products varies depending on the specific item purchased. Generally, most products come with a limited...
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Installation Services

Do you offer installation services?

Yes, US Auto Parts offers installation services for the convenience of our customers. We understand that not everyone has the technical...
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Order Changes

Can I cancel or change my order after it has been placed?

Yes, customers have the option to cancel or make changes to their order after it has been placed. However, please note that since we...
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Help me with my US Auto Parts customer service issue

Ask any question you have about US Auto Parts customer service. We will do our best to get you answers right away.
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