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US Auto Parts Customer FAQ

Top Answers & How-to Guides

What is US Auto Parts's Phone Number?

The question we are asked most often is about how to talk to US Auto Parts customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent US Auto Parts Customer Questions

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Ordering and Shipping

How can I find the right part for my vehicle?

To find the correct part for a vehicle at US Auto Parts, first, gather the make, model, and year of your vehicle. Then, use the...
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Can I track my order?

Customers can track their orders from US Auto Parts by using the tracking number included in their email confirmation. This...
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Do you offer international shipping?

US Auto Parts primarily serves the US market, but may provide international shipping options based on specific products....
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What is the shipping cost for orders within the US?

Shipping costs for US orders at US Auto Parts vary based on order total, shipping method, weight, and destination. They often...
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Can I cancel or change my order after it has been placed?

The ability to cancel or modify an order with US Auto Parts relies on the order's status and existing policies. If the order...
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Are there any restrictions on shipping certain parts?

US Auto Parts may impose shipping restrictions on certain auto parts based on their size, weight, and regulatory requirements....
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Returns and Refunds

What is the return policy for US Auto Parts?

US Auto Parts has a return policy that allows items to be returned generally within thirty days if they are unused and in...
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How long does it take to process a refund?

The refund processing time at US Auto Parts can range from five to seven business days for returns, followed by an additional...
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Payments and Discounts

What types of payment methods do you accept?

US Auto Parts generally accepts major credit cards like Visa, MasterCard, American Express, and Discover, along with digital...
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Are there any discounts or promotions available?

US Auto Parts regularly provides discounts and promotions for various automotive parts and accessories, including seasonal...
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Warranties and Services

What is the warranty for US Auto Parts products?

US Auto Parts usually provides a limited warranty for defects in materials and workmanship, lasting varying durations depending...
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Do you offer installation services?

US Auto Parts does not provide installation services; they specialize in selling auto parts online. Customers can seek local...
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