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UF Health Shands at the University of Florida Customer FAQ

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What is UF Health Shands at the University of Florida's Phone Number?

The question we are asked most often is about how to talk to UF Health Shands at the University of Florida customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent UF Health Shands at the University of Florida Customer Questions

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Appointments and Referrals

What should I bring to my first appointment?

When attending your first appointment at UF Health Shands, it is essential to bring identification, insurance information, a...
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How do I make an appointment at UF Health?

To make an appointment at UF Health Shands, individuals can visit the official UF Health website to find information about...
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How does UF Health handle patient referrals?

UF Health Shands at the University of Florida has a systematic approach for patient referrals, initiated by primary care...
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Specialties and Wellness

Do you offer any wellness programs?

UF Health Shands at the University of Florida promotes wellness through diverse programs focused on health improvement,...
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What specialties are offered at UF Health Shands?

UF Health Shands provides an extensive selection of medical specialties, including cardiology, oncology, neurology,...
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Are there financial assistance options available?

UF Health Shands at the University of Florida offers financial assistance options to help patients manage healthcare costs....
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Patient Services

What accommodations are available for family members?

UF Health Shands at the University of Florida provides several amenities for family members visiting patients, including...
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Is there a pharmacy located within the hospital?

UF Health Shands Hospital features a pharmacy that serves both inpatients and outpatients by dispensing medications and...
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Are there support groups for patients and families?

UF Health Shands at the University of Florida provides various support groups for patients and their families. These groups...
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Is there a patient portal for tracking medical information?

UF Health Shands at the University of Florida provides a patient portal for managing medical information. This platform enables...
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Can I access my medical records online?

Patients at UF Health Shands can access their medical records via a secure online patient portal, which provides details like...
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Visiting Information

What are the visiting hours for patients?

Visiting hours at UF Health Shands Hospital typically run from 8:00 AM to 8:00 PM, but they may differ by unit. Specialized...
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Can I get a ride to the hospital if needed?

UF Health Shands Hospital generally does not offer direct transportation services. However, patients can consider personal...
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Are virtual visits offered?

UF Health Shands at the University of Florida does provide virtual visits, enabling patients to consult with providers from...
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Emergency and Language Services

What should I do if I have an emergency?

In an emergency, seeking immediate medical attention is essential. UF Health Shands offers an emergency department for various...
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What language services are available?

UF Health Shands offers a variety of language services, including interpretation and translation for over twenty languages,...
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UF Health Shands at the University of Florida issues reported to GetHuman

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