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Two Maids & A Mop Customer FAQ

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What is Two Maids & A Mop's Phone Number?

The question we are asked most often is about how to talk to Two Maids & A Mop customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Two Maids & A Mop Customer Questions

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Services Offered

What services does Two Maids & A Mop offer?

Two Maids & A Mop offers a range of cleaning services including residential cleaning, deep cleaning, and specialized cleaning...
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Can I customize the cleaning checklist?

Yes, Two Maids & A Mop allows customers to tailor their cleaning checklists to fit individual needs. Clients can discuss...
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Do you offer same-day services?

Two Maids & A Mop aims to meet various customer needs, including same-day services, though availability depends on location and...
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Pricing and Payment

What are your cleaning rates?

Rates for cleaning services by Two Maids & A Mop can differ based on home size, service type, cleaning level, and location....
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Do you offer any special promotions or discounts?

Two Maids & A Mop often has various promotions and discounts for customers that may differ by location, including referral...
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What payment methods do you accept?

Two Maids & A Mop generally accepts major credit and debit cards including Visa, MasterCard, American Express, and Discover, as...
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Staff Qualifications

Are your cleaners licensed and insured?

Two Maids & A Mop emphasizes client safety and satisfaction by ensuring that their cleaning staff is typically insured and...
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Can I leave special instructions for my cleaning team?

Customers can provide special instructions for their cleaning teams at Two Maids & A Mop, covering areas needing more focus,...
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Cleaning Policies

Do I need to provide cleaning supplies and equipment?

Two Maids & A Mop usually provides all necessary cleaning supplies and equipment, using high-quality products for thorough...
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What is your cancellation policy?

Two Maids & A Mop generally requires twenty-four hours' notice for cancellations to avoid fees. Cancellations made with less...
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Is there a minimum number of hours required for a cleaning appointment?

Two Maids & A Mop has varying policies on minimum hours for cleaning appointments based on location. It is common for cleaning...
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What happens if I'm not satisfied with the cleaning service?

If a customer is unhappy with the cleaning service from Two Maids & A Mop, they should reach out within twenty-four hours to...
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Scheduling and Changes

What if I need to reschedule or change my appointment?

If a customer needs to change or reschedule an appointment with Two Maids & A Mop, they should act quickly, ideally twenty-four...
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How long does a typical cleaning appointment take?

The duration of a cleaning appointment with Two Maids & A Mop typically spans one to two hours for one or two-bedroom homes and...
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What areas do you serve?

Two Maids & A Mop provides cleaning services across numerous locations in the United States, primarily where their franchises...
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We look to the Two Maids & A Mop issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Two Maids & A Mop issues reported to GetHuman
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