What is your cancellation policy?

Our cancellation policy at Two Maids & A Mop is designed to be flexible and accommodating for our customers. We understand that unforeseen circumstances can arise, and we strive to ensure a hassle-free experience. If you need to cancel or reschedule your cleaning appointment, we kindly request that you provide us with at least 24 hours notice. This allows us to adjust our scheduling and offer the time slot to another client. In the event of a cancellation with less than 24 hours notice, a cancellation fee may apply. However, we take each situation into consideration and exceptions can be made on a case-by-case basis. We value our customers' satisfaction and aim to provide exceptional service while being understanding of their needs.