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Trunk Club Customer FAQ

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What is Trunk Club's Phone Number?

The question we are asked most often is about how to talk to Trunk Club customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Trunk Club Customer Questions

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Returns and Promotions

Are there seasonal promotions offered by Trunk Club?

Trunk Club frequently offers seasonal promotions that can include discounts on items, limited-time styling fees, or events tied...
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Can I refer friends to Trunk Club for discounts?

Trunk Club offers a referral program that lets members earn rewards when their friends sign up and make a purchase. Both...
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How can I return items from my Trunk Club box?

Returning items from a Trunk Club box is simple. You receive a return label in your trunk, then pack items securely and attach...
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Ordering and Frequency

Can I access previously ordered items from Trunk Club?

Customers can view their past orders by logging into their Trunk Club account, where they will find a section for order history...
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How often will I receive my Trunk Club box?

Trunk Club provides clients with the freedom to choose how often they receive their personalized boxes, allowing for requests...
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How has Trunk Club adapted to online shopping trends?

Trunk Club has evolved with online shopping by enhancing its personalized styling service, ensuring convenience through home...
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Cost and Fees

What is the cost associated with Trunk Club subscriptions?

Trunk Club does not charge a monthly subscription fee, but clients pay for the items they keep from the trunk. A styling fee...
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What is the cancellation policy for Trunk Club memberships?

Trunk Club has a flexible cancellation policy, allowing members to cancel anytime without long-term commitments. Members can...
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Are there any membership fees for Trunk Club?

Trunk Club does not impose a membership fee. Users pay solely for the items they decide to keep, with no added costs for...
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Styling Process

How do I rate and provide feedback on my Trunk Club experience?

Trunk Club encourages customers to rate their experience on a scale of one to five stars after receiving a trunk. Users can...
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How does the styling process work at Trunk Club?

The styling process at Trunk Club involves creating an online profile to outline a customer's fashion preferences and needs. A...
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Can I request specific brands when using Trunk Club?

Trunk Club allows customers to request specific brands, enhancing the personalized styling experience. When setting up a...
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Can I request a style change with Trunk Club items?

Trunk Club allows customers to request style changes by adjusting preferences in their profile settings and communicating...
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Services Offered

What services does Trunk Club provide?

Trunk Club provides personalized styling services that help clients create a tailored wardrobe suited to their preferences and...
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What types of clothing are available through Trunk Club?

Trunk Club provides a diverse selection of clothing for both men and women, including casual, formal, and professional attire....
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Is Trunk Club available for both men and women?

Trunk Club provides styling services for both men and women, with personalized options tailored to individual preferences. The...
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