Which Body Shops Does Travelers Insurance Allow Me to Use?
Travelers provide easy-to-use online tools to ensure convenience for all its policyholders. You can find a high-quality body shop from its Direct Repair program through the official website. Or you can choose any local repair facility that suits your needs. A claims professional will provide an estimate to the repair shop you choose.
Travelers car insurance takes care of repair costs if your car is involved in an accident or suffers other damages. After receiving medical attention, you can file a claim with the insurance company.
The company offers a Direct Repair Program that connects you to a vast network of vehicle repair facilities. A claims professional provides an estimate after appraising your vehicle.
However, you are under no obligation to choose only a recommended body shop. The decision is entirely up to the policyholders. You can select any repair facility that is convenient to you.
It is recommended to use Travelers-approved body shops if available in your area. These facilities can give you additional advantages.
Finding A Body Shop from the Direct Repair Program
For hassle-free repairs, you can select an approved facility. Licensed and experienced technicians undertake your vehicle repairs. In addition, the service comes with a guarantee as long as you own the vehicle.
Follow the below steps to find body shops from the Direct Repair Program:
- Visit the official Travelers website.
- Go to the "Claims Center" tab and choose the "Find a Service Provider" option.
- From the "What type of services are you looking for?" section, select "auto repair shops."
- Now, enter your ZIP code.
- Click on the "Find Claim Services" button.
- Next, choose the type of auto repair shop you require from the list.
- Enter your claim number, full name, and choose your type of claim from the list.
- Review the list of approved repair services available in your area.
- Check the address and distance of the repair shop.
- You can choose a convenient body shop and contact them through the given phone number.
Choosing Other Body Shops
Policyholders are free to choose other repair facilities as well. However, you require claims professional to appraise your vehicle and give you an estimate. You have to provide this reviewed estimate to the repair shop you choose.
Then, the facility and claims professional work together while your vehicle undergoes repairs. If the repair shop finds any additional damages that are not included in the estimates, they will contact the insurance company before repairing it.
Benefits of Using an Approved Body Shop
Travelers only approves licensed and insured repair facilities that meet high-quality standards. By choosing a body shop from the Direct Repair Program, you receive the following benefits:
- Convenience: The network includes thousands of repair shops that are available at convenient locations throughout the country.
- Real-time updates: The repair facilities use user-friendly technology to provide timely updates on your repair status.
- Rental Facility: The body shops arrange a rental to make it easier for you to pick up and drop off your car.
Are You Facing Any Issues?
You can find Travelers-approved body shops through the official website. If you face any issues, call customer service. They can help you with other issues related to your claim as well.
Live representatives are available 24/7. Ensure to have the relevant documents and information ready before making the call. The representative may ask for your policy number, claim number, and other details.
You can also reach out to the Travelers help desk with your queries.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Travelers Insurance Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Travelers Insurance in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Which Body Shops Does Travelers Insurance Allow Me to Use? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.