Travel Insurance Facilities PLC Customer FAQ

Travel insurance offers a broad range of coverage for various aspects of your trip. It typically includes protection for trip cancellation...

At Travel Insurance Facilities PLC, we understand the importance of covering pre-existing medical conditions. We offer comprehensive Our experienced team will assess your condition and offer a tailored policy to meet your needs. However, please note that not all pre-existing conditions can be covered, and it depends on various factors such as the severity and stability of your condition. To provide you with the best coverage, we may require additional information or medical assessments. Rest assured that we strive to accommodate our customers' unique circumstances and provide affordable and suitable travel insurance options. Contact our dedicated support team for more information or to discuss your specific medical condition and requirements....

Yes, we offer comprehensive coverage for lost baggage and delayed flights. Our travel insurance policies include benefits specifically...

Yes, adventure sports and activities are covered by our insurance policies. We understand that many travelers enjoy participating in...

The cost of travel insurance varies based on multiple factors including the traveler's age, destination, duration of the trip, and...

No, you cannot buy travel insurance after you've started your trip. Travel insurance needs to be purchased before you commence your...

To make a claim with Travel Insurance Facilities PLC, you will need to provide certain documents. These include a fully completed claim...

At Travel Insurance Facilities PLC, we strive to process claims as efficiently as possible. The time taken to process a claim can vary In general, we aim to process straightforward claims within 10 working days once we have received all necessary documents. However, more complex cases may require additional time for investigation and assessment. We understand the importance of timely claim settlements and always strive to handle them promptly, ensuring a fair and efficient outcome for our customers. Please note that providing complete and accurate documentation and promptly responding to any queries we may have can significantly expedite the claims process. Rest assured, our dedicated team is committed to providing the highest level of service and resolving claims as quickly as possible while maintaining the necessary attention to detail....

Yes, customers can cancel their travel insurance policy and request a refund from Travel Insurance Facilities PLC. However, the refund...

If your travel plans change, don't worry! At Travel Insurance Facilities PLC, we understand that unexpected events can occur. If you...

Yes, you can extend your travel insurance policy with Travel Insurance Facilities PLC. We understand that your travel plans may change...

The maximum coverage limit for medical expenses provided by Travel Insurance Facilities PLC is £10 million (or equivalent in foreign...