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Toledo Edison Company Customer FAQ

Top Answers & How-to Guides

What is Toledo Edison Company's Phone Number?

The question we are asked most often is about how to talk to Toledo Edison Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I manage my account online?

To manage an account online with Toledo Edison, customers should visit the official site to log in or create an account if they...

What are the payment options available?

Toledo Edison Company provides various payment methods, including online payments via debit or credit card, automatic bank...
Ask any question you have about Toledo Edison Company customer service, get an answer now.

Recent Toledo Edison Company Customer Questions

sold property switch service to new owners - next steps

To switch service to new owners, you'll need to first terminate your current services. This can be done by notifying us of your final day and providing a forwarding address to receive your final bill. The new owner of the property should then open a new service account in their name, as soon as possible to avoid any interruptions in service. They will need to provide personal details such as name, SSN, and address, as well as the anticipated move-in date. We recommend coordinating this process for a smooth transition. As the process may differ slightly in certain situations, please have all parties concerned consult with us if they have further questions.
Asked Mar 11, 2024 4:46 PM

Help me with my Toledo Edison Company customer service issue

Service Setup and Changes

How can I start or stop electric service?

To start or discontinue electric service with Toledo Edison Company, customers must supply relevant personal details and...

What is the Toledo Edison Company's service territory?

Toledo Edison Company primarily operates in northwest Ohio, serving the city of Toledo and parts of Lucas and Wood Counties. As...

Power Outages

How do I report a power outage?

To report a power outage, customers can use the Toledo Edison Company's official website, call their outage reporting number,...

What should I do if I experience a power outage?

In case of a power outage, it is essential to stay calm and prioritize safety. Check whether the outage is local or widespread...

Account Management

How can I manage my account online?

To manage an account online with Toledo Edison, customers should visit the official site to log in or create an account if they...

What are the payment options available?

Toledo Edison Company provides various payment methods, including online payments via debit or credit card, automatic bank...

How can I request a payment extension for my bill?

To request a bill payment extension with Toledo Edison Company, customers should log in online to their account where they can...

Metering and Rates

How do I read my electric meter?

Reading an electric meter, whether digital or analog, helps track energy use. Digital meters show relevant black numbers,...

What are the rates and tariffs for residential customers?

Toledo Edison Company provides various rates and tariffs for residential customers, including fixed-rate plans, variable rates,...

Are smart meters installed in my area?

Toledo Edison Company is rolling out smart meters that offer benefits like real-time data and improved billing. To check if...

General Information

What services does Toledo Edison Company provide?

Toledo Edison Company delivers electric utility services to various customers in the Toledo area, handling generation,...

What steps should I take if I suspect an electrical safety hazard?

If an electrical safety hazard is suspected, prioritize personal safety by evacuating and keeping a safe distance from the...

Energy Programs

What are the energy efficiency programs offered?

Toledo Edison Company offers various energy efficiency programs to assist residential, commercial, and industrial customers in...

Are there any incentives for electric vehicle charging stations?

Toledo Edison Company may provide incentives for electric vehicle charging stations, including rebates for home or business...

Are there any assistance programs for low-income customers?

Toledo Edison Company provides various assistance programs for low-income customers, including the Percentage of Income Payment...
We look to the Toledo Edison Company issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Toledo Edison Company issues reported to GetHuman
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