What is Timberland's return policy?
Asked a year ago
Timberland's return policy allows customers to return unworn merchandise within 60 days of the purchase date for a full refund. The items must be in their original condition, with all tags attached, and accompanied by the original receipt or packing slip. Returns can be made either in-store or by mail, using the prepaid return shipping label provided. If the return is requested after 60 days or the items have been worn, Timberland offers a one-year warranty on manufacturing defects. Customers should contact Timberland's customer service for further assistance in these cases. It is important to note that personalized or customized products cannot be returned, and the return policy may vary for purchases made from third-party retailers.
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