Can I cancel or modify my order?

Asked a year ago
Yes, it is possible to cancel or modify your order on Tillys.com, but it depends on the status of your order. If you wish to make changes or cancel your order, you must contact Tillys customer service as soon as possible. If your order has not been processed yet, they will do their best to accommodate your request. However, if your order has already been processed and shipped, it cannot be modified or canceled. In such cases, you can choose to return the items following Tillys' return policy. It is advisable to contact customer service promptly through their provided channels, such as phone or email, for assistance with order cancellations or modifications.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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