How Do I Cancel My Three Mobile Contract?
If you want to cancel your Three mobile contract, you can do so either online or by phone. However, you must do it within 30 days of joining, and you will owe a cancellation fee equal to the amount you still owe for your minimum contract term. Additionally, you will need to give 30 days' notice of cancellation.
If you have Three mobile phone or broadband service and feel that it's not working out for you, then you may want to cancel your contract and find a new provider. To learn about canceling your Three mobile contract, keep on reading.
Three Mobile Cancellation Policy
To cancel your contract, you need to start the cancellation process within 30 days of joining. Once you have started the process, Three mobile will take up to 30 days to process your request. You will be charged a cancellation fee that is equal to the total remaining charges in your minimum contract period.
Cancelling Your Contract Online
You can cancel your Three mobile contract online by following these instructions:
- Go to Three's website.
- Log into your account by clicking on the Log In link in the upper right corner.
- Mouse over the Support link near the top of the page. A drop down menu will appear.
- Click on the Cancel Your Contract link under the Get in Touch header.
- Enter your name.
- Enter your post code.
- Enter your date of birth.
- Enter your Three mobile number.
- Enter your email address.
- Click on the Submit button.
If you have a 5G home broadband hub, you're going to need to return it before you can get out of your contract. Three will send you a prepaid jiffy bag to mail it back. Once the company receives it, your contract can be canceled.
Cancelling Your Contract by Phone
You can also cancel your contract over the phone. Just call the customer support line. Have your mobile number, date of birth, address, and password ready when you do.
Contacting Three
If you need help, you can contact a Three customer service representative by phone or via the help forum.
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