What is your return policy?
Our return policy at Theswanx.com is designed to ensure customer satisfaction. If you are not completely happy with your purchase, we offer a hassle-free return process. Items may be returned within 30 days of purchase for a full refund or exchange, provided they are unworn, unwashed, and in their original condition with tags attached. We highly recommend trying on swimwear with the protective liner intact. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. Please note that return shipping costs are the responsibility of the customer, unless the item received was damaged or defective. We strive to make your shopping experience enjoyable and are committed to resolving any issues promptly.
Answered May 3, 2024
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