What if the product I received is damaged?

If you have received a damaged product from Theswanx.com, we apologize for any inconvenience caused and are committed to resolving the issue promptly. To assist you further, please contact our customer support team within [insert time frame]. Our team will require relevant details such as order number, product name, and a description or pictures of the damage. Once we have assessed the situation, we will offer you several options, including a return for a refund, exchange for a new product, or a replacement of the damaged part. We aim to ensure a seamless shopping experience for all our customers, and your satisfaction is our top priority.