Can I request a refund?

Yes, we understand that sometimes things don't work out as expected. At theswanx.com, we have a customer-friendly refund policy. If you are unsatisfied with your purchase, you can absolutely request a refund. Simply reach out to our customer support within 30 days of receiving your order and explain the reason for your dissatisfaction. We will review your request promptly and take the necessary steps to process your refund. Please note that items must be in their original condition and packaging to be eligible for a refund. We strive to provide excellent customer service and want you to have a positive experience with our products, so don't hesitate to contact us for any further assistance.