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Can I cancel or modify my order?

Asked 2 years ago
Customers who wish to cancel or modify their order with Thepetstoreonline.com may have options, but it generally depends on the current status of the order. If the order has not yet been processed or shipped, there may be a possibility to make changes or cancel it. It is important to act quickly, as orders are often processed shortly after they are placed. To find specific information on how to cancel or modify an order, customers are encouraged to check the relevant sections on the website, as there are often detailed policies and procedures outlined there. If the order has already been shipped, canceling may not be feasible, but customers may still have the option to initiate a return once they receive the item. It is advisable to review the return policy provided on the website to understand the timelines and conditions associated with returns. For any additional inquiries or intricate details regarding order cancellations or modifications, visiting the contact information available on the website will be beneficial.
Answered Oct 2nd 2025

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