Can I cancel or modify my order?

Yes, you can cancel or modify your order on Thepetstoreonline.com. If you wish to cancel your order, please contact our customer service within 24 hours of placing the order to ensure it hasn't been processed or shipped yet. However, if your order has already been processed or shipped, we cannot cancel it but you can return the items following our return policy. For order modifications, please contact customer service as soon as possible with the changes you would like to make. We will do our best to accommodate your request before the order is processed. However, if the order has already been processed or shipped, modifications may not be possible. It is recommended to reach out to our customer service team promptly to discuss any cancelation or modification requests for a smooth resolution.