What is your warranty policy?
At Thelightshop.com, we are committed to delivering quality products and ensuring customer satisfaction. We offer a comprehensive warranty policy to protect your purchase. All our products come with a standard manufacturer's warranty that covers any defects or faults for a specified period. The duration of the warranty may vary depending on the product, and this information can be found on the individual product pages. If you encounter any issues with your purchase, please contact our customer support team, and we will assist you promptly. Please note that the warranty does not cover damages caused by improper installation, misuse, or normal wear and tear. We strive to provide hassle-free after-sales service and prioritize your peace of mind when shopping with us.
Answered May 3, 2024
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