What do I do if my item arrives damaged?

Asked a year ago
If your item arrives damaged, please contact our customer service team as soon as possible. Provide them with pictures of the damaged item and the packaging it arrived in. They will assist you in processing a return or exchange for the damaged item. It is important to report any damage within a certain timeframe to ensure that we can quickly resolve the issue for you. We strive to provide excellent customer service and will work to make sure you receive a replacement item in a timely manner. Thank you for bringing this to our attention so we can make it right for you.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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