What is your return policy?

The return policy for Thelightshop.com is designed to provide customers with an opportunity to return products that do not meet their expectations. Generally, customers may return most new, unused items within a specified period of time, typically thirty days from the date of delivery. This time frame allows customers to ensure they are satisfied with their purchase and provides ample opportunity to inspect the product. To be eligible for a return, items must be in their original packaging and condition, free from wear or damage. It is advisable for customers to retain the original packaging until they are confident in their purchase, as this can facilitate the return process. Some products may have specific return restrictions, such as clearance items or custom orders, which may have different policies. Customers are also encouraged to check the specific return instructions provided on the website, as these may provide detailed guidance on how to initiate a return and any potential restocking fees. To find the most accurate and current information regarding returns, customers should visit the relevant section of Thelightshop.com. This will help ensure they follow the correct procedures for returning their items.