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The Mount Sinai Medical Center Customer FAQ

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What is The Mount Sinai Medical Center's Phone Number?

The question we are asked most often is about how to talk to The Mount Sinai Medical Center customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Services Offered

What services does The Mount Sinai Medical Center provide?

The Mount Sinai Medical Center provides a broad array of healthcare services, including specialties like cardiology, oncology,...
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Are there programs for continuing care after discharge?

The Mount Sinai Medical Center offers various post-discharge care programs, including outpatient rehab, home health options,...
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What community health programs does the hospital offer?

The Mount Sinai Medical Center provides a range of community health programs focusing on preventive care, chronic disease...
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Appointments and Access

Is there a pharmacy within the hospital?

The Mount Sinai Medical Center provides pharmacy services for patients and visitors, featuring retail pharmacies within the...
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How do I make an appointment with a specialist?

To schedule an appointment with a specialist at The Mount Sinai Medical Center, patients should explore the available...
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What are the hospital’s policies on visitor access?

Visitor access policies at The Mount Sinai Medical Center prioritize safety and can change based on various factors. Generally,...
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Insurance and Billing

What insurance accepts at Mount Sinai?

Mount Sinai Medical Center accepts a variety of insurance plans, including major providers like Aetna, Blue Cross Blue Shield,...
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How can I retrieve my medical records?

To obtain medical records from The Mount Sinai Medical Center, patients should start by checking the hospital's website for...
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Emergency and Safety

What should I do if I need emergency care?

In case of an emergency, it is vital to seek care quickly. If your condition is severe, call emergency services or go straight...
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What procedures should I follow if I feel unsafe?

In case of feeling unsafe at The Mount Sinai Medical Center, it is crucial to evaluate the situation, call 911 for emergencies,...
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Patient Support Services

Can I find nutrition services for my dietary needs?

The Mount Sinai Medical Center provides extensive nutrition services through registered dietitians who create custom dietary...
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Are there resources for mental health support?

The Mount Sinai Medical Center offers a comprehensive array of mental health resources, including outpatient and inpatient...
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How can I provide feedback about my experience?

To provide feedback about your experience at The Mount Sinai Medical Center, individuals typically can use online platforms...
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Parking and Transportation

What is the policy on minors visiting patients?

The Mount Sinai Medical Center usually allows minors to visit patients but requires an adult guardian to accompany them. There...
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Is there valet parking available?

The Mount Sinai Medical Center provides valet parking to enhance visitor convenience, particularly for those with mobility...
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