Can I return or exchange an item?

Yes, you can return or exchange an item purchased from The Knot Shop. We understand that sometimes things may not meet your expectations or there may be a need for a different size or color. If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. Please ensure that the item is unused, in its original packaging, and accompanied by the original receipt or proof of purchase. You can initiate a return or exchange within 30 days of receiving your order. Simply contact our customer service team and provide them with the necessary information. They will guide you through the process and assist you in resolving any concerns.