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Can I return or exchange an item?

Asked 2 years ago
The Knot Shop has a return and exchange policy that generally allows customers to return or exchange items under certain conditions. Typically, items should be returned in their original condition and packaging, and it is important to check the specific guidelines related to the item type, as some items may be final sale or non-returnable due to their nature. The time frame for returns is usually limited, so it is essential to be aware of any deadlines that may apply. When considering a return or exchange, customers are encouraged to keep the original receipt or proof of purchase, as this may be required to process the return. In some cases, customers may need to cover the return shipping costs, especially if the return is not due to an error on the part of The Knot Shop. For those looking for precise details regarding the return and exchange policy, including any specific procedures to follow, it is advisable to refer to the relevant sections on the current web page of The Knot Shop. There, one can find comprehensive information that addresses different scenarios and helps ensure a smooth return or exchange process.
Answered Aug 7th 2025

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