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Can I cancel my order?

Asked 2 years ago
The Knot Shop generally understands that circumstances may change, and customers might want to cancel their orders. However, the ability to cancel an order typically depends on the status of that order at the time the request is made. If the order has not yet been processed or shipped, it may be possible to cancel it. It is advisable to review the order details on the website to see if there are any specific cancellation policies outlined. Often, requests should be made as promptly as possible to ensure effective processing. For the most accurate and up-to-date information regarding cancellation procedures, customers may wish to check the current web page or contact the appropriate department as stated on the website.
Answered Aug 7th 2025

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