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Ten-X Customer FAQ

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What is Ten-X's Phone Number?

The question we are asked most often is about how to talk to Ten-X customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Property Types

What type of properties are available on Ten-X?

Ten-X features a wide array of auction properties such as residential homes, condominiums, multi-family units, and various...
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Can I list my property for auction on Ten-X?

Individuals can list their properties on Ten-X, which is designed for online real estate auctions. Sellers must provide...
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Can I view property conditions before bidding on Ten-X?

Yes, potential bidders on Ten-X can inspect properties before bidding, as the platform encourages property evaluations during...
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Auction Process

How does the auction process work on Ten-X?

The auction process on Ten-X allows property listings with detailed data and a set auction time. Bidders must register and...
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How can I participate in a Ten-X auction online?

Participating in a Ten-X online auction is simple and allows users to buy real estate from home. Users must visit the Ten-X...
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What are the typical timelines for Ten-X auctions?

Timelines for Ten-X auctions can differ based on property types but generally include a preview period lasting several days, an...
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Fees and Financing

What fees are associated with bidding on Ten-X?

When bidding on Ten-X, buyers should be prepared for various fees, including a buyer's premium that typically ranges from five...
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What financing options are available through Ten-X?

Ten-X offers various financing options, including pre-approval and access to preferred lenders, providing tailored solutions...
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Property Listing Management

How can I access property listings on Ten-X?

To access property listings on Ten-X, users can visit the website and explore various residential and commercial listings. They...
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How can I track the status of my property listing?

To monitor the status of a property listing on Ten-X, users can access their account dashboard for detailed insights like...
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Resources for Buyers/Sellers

Is Ten-X suitable for first-time real estate buyers?

Ten-X can be an excellent option for first-time real estate buyers, providing access to various properties through online...
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What resources does Ten-X provide for buyers and sellers?

Ten-X equips buyers and sellers with tools to navigate real estate auctions smoothly. Buyers can access a broad range of...
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Does Ten-X offer support for international buyers?

Ten-X mainly operates within the U.S. real estate market but does accommodate international buyers in online auctions. These...
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Transaction Benefits

What are the benefits of using Ten-X for real estate transactions?

Using Ten-X for real estate transactions offers numerous benefits, including a unique online auction format that fosters...
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Are there any guarantees provided by Ten-X?

Ten-X does not provide guarantees regarding property transactions on its platform. Participants should conduct thorough due...
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What is the process for closing a sale through Ten-X?

Closing a sale through Ten-X involves listing properties, registering buyers, participating in auctions, and submitting bids....
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