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Tactics.com Customer FAQ

Top Answers & How-to Guides

What is Tactics.com's Phone Number?

The question we are asked most often is about how to talk to Tactics.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I track my order?

To track an order from Tactics.com, customers can check their confirmation email for a tracking number or log into their...

How can I unsubscribe from your mailing list?

To unsubscribe from Tactics.com's mailing list, users should look for an option at the bottom of email newsletters that links...
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Recent Tactics.com Customer Questions

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Ordering and Payments

How can I place an order?

To place an order on Tactics.com, browse the site for products, select items, and add them to your cart. Once ready, click the...
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How do I apply a promo code or discount to my order?

To use a promo code at Tactics.com, add items to your cart and go to checkout. There is a section for entering the code near...
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What payment methods do you accept?

Tactics.com offers multiple payment options for customer convenience, including major credit cards like Visa and American...
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Can I cancel or modify my order after it has been placed?

Once an order is placed on Tactics.com, modifications or cancellations can usually be made if the order has not yet been...
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Account Management

How do I track my order?

To track an order from Tactics.com, customers can check their confirmation email for a tracking number or log into their...
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How can I unsubscribe from your mailing list?

To unsubscribe from Tactics.com's mailing list, users should look for an option at the bottom of email newsletters that links...
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Shipping and Delivery

Do you offer international shipping?

Tactics.com does provide international shipping, but eligible countries vary and additional fees may apply. For precise...
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What should I do if my order hasn’t arrived yet?

If your order from Tactics.com is delayed, start by checking the order confirmation email for tracking details, which can help...
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What is your policy on backordered items?

Tactics.com manages backordered items by keeping customers informed about order delays and providing estimated shipment times....
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Returns and Exchanges

What is your return policy?

Tactics.com has a clear return policy allowing returns within about thirty days if items are unused and in their original...
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What is your warranty policy?

Tactics.com provides a warranty that varies by product category, generally covering defects in materials and workmanship for...
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Do you offer price matching?

Tactics.com does not officially state a price matching policy but aims to keep competitive prices. Customers should review the...
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Products and Services

Do you offer gift cards?

Tactics.com does provide gift cards, which are a great choice for those who love skateboarding products. They come in different...
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What brands do you carry?

Tactics.com features a broad array of brands for skateboarding and snowboarding, including Element, Santa Cruz, Burton, and...
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Do you offer assembly services for your products?

Tactics.com does not provide assembly services but offers a range of skateboards and outdoor gear that may arrive partially...
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Can I buy items in bulk at a discounted rate?

Tactics.com generally caters to individual customers but does allow bulk purchases for organizations or teams. Discounts may be...
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We look to the Tactics.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Tactics.com issues reported to GetHuman
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