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TM Shea Products Customer FAQ

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What is TM Shea Products's Phone Number?

The question we are asked most often is about how to talk to TM Shea Products customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent TM Shea Products Customer Questions

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Ordering and Shipping

How do I place an order?

To place an order with TM Shea Products, visit their website to browse items like shea butter and lotions. After selecting...
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How do I track my order?

To track an order from TM Shea Products, customers typically receive a confirmation email with a tracking number and a link for...
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Do you offer international shipping?

TM Shea Products does provide international shipping, which enables customers beyond the United States to purchase their...
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What is your shipping policy?

TM Shea Products focuses on providing efficient shipping with various options, including standard and expedited services....
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Is there a minimum order quantity?

TM Shea Products generally does not impose a strict minimum order quantity for individual consumers. However, wholesale or bulk...
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Returns and Exchanges

Can I return or exchange a product?

TM Shea Products has a return and exchange policy that allows customers to return unsatisfactory items within a certain...
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What should I do if I have an allergic reaction to a product?

In case of an allergic reaction to a TM Shea Products item, stop using it and wash the area with mild soap. Monitor the...
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Payments and Discounts

What payment methods do you accept?

TM Shea Products accepts various payment methods, including major credit cards like Visa, MasterCard, American Express, and...
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Do you offer discounts or promotions?

TM Shea Products provides occasional discounts and promotions on their website, which change seasonally and for specific...
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Product Information

Are your products cruelty-free?

TM Shea Products is committed to being cruelty-free, ensuring that no animal testing occurs during production. They value...
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What are the ingredients used in your products?

TM Shea Products focuses on using high-quality, natural ingredients, prominently featuring shea butter along with beneficial...
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Are your products suitable for all skin types?

TM Shea Products offers formulations that are designed to be suitable for a variety of skin types, emphasizing natural...
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What is your policy on product shortages?

TM Shea Products strives to provide consistent availability of their products but may face shortages due to factors like high...
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Can I find TM Shea Products in retail stores?

TM Shea Products might be found in various retail locations, but these can differ by area. Using the store locator tool on the...
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