How Do I Reset My Username and Password with TD Ameritrade?

You need your username and password to access your TD Ameritrade account. You can reset your username and password, and the process to do so depends on how you access your account. You can easily reset both from the log in screen. If you have any issues resetting your username or password, please contact customer service.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

How Do I Reset My Username and Password with TD Ameritrade?

TD Ameritrade is an online platform you can use to trade and invest in a wide variety of financial assets. A user account is necessary for you to use the platform.

When setting up your account, you will be required to select a username and password which you will use to access your account. The two-step verification system is a method meant to improve security and prevent unauthorized access to your account.

Your username and password are integral to your account security. Therefore, it is a good idea to reset them to improve your account's security or when you suspect dubious activity on your account.

Resetting Your Password

There are several ways through which you can reset your account password. The manner in which you reset your TD Ameritrade account password will depend on how you access your account.

If you are accessing your account from the EasyWeb or WebBroker log in screen, then you can reset your password using the following process:

  1. Select "Forgot Your Username or Password" directly below the log in fields.
  2. Choose "I Forgot my Password.
  3. Enter your Username or Access Card number.
  4. Verify your identity using the two-step authentication process.
  5. On the subsequent "Create Password" page, type your new password into the "New Password" field.
  6. Type your new password again in the "Confirm New Password" field and click "Confirm."

If you are accessing your account from the TD app login screen,

  1. Select the "Forgot Password" link
  2. Follow the instructions to reset your password.

If you do remember your password and have the ability to log in or are already logged into EasyWeb, you can easily reset your password at any time you want. You can do so using the following process:

  1. Select "Profile and Settings" on the left side of the screen.
  2. Choose "Password and Security."
  3. Click the pencil or edit icon located under the "Password" option.
  4. Fill in the empty fields on the subsequent page and proceed to change your password.

You can also easily change your password at any time if you are already logged into WebBroker using the following steps:

  1. Log into your account and click on your account name to the top right-hand corner of the account page.
  2. Select "Customize Site."
  3. Select "Preferences."
  4. Click on "Security Settings."
  5. Select "Update Password."
  6. Fill in the empty fields on the subsequent page and proceed to change your password.

When resetting your password ensure that it is a unique one. Make it as unpredictable as possible. You should also try and differentiate from your other passwords. It is best to include as many character varieties as possible to make it harder to guess. Moreover, it is always a good idea to change the password at least every 90 days.

Resetting Username

Resetting your TD Ameritrade username is easier than changing your password.

If you are accessing your account from the EasyWeb or WebBroker log in screen, then you can reset your username using the following process:

  1. Select "Forgot Your Username or Password" directly below the log in fields.
  2. Choose "I Forgot my Username."
  3. You will be required to verify your identity by submitting personal information including your Social Security/Taxpayer ID number. You can also use your account number. You will also be prompted to submit your date of birth and last name.
  4. Use your username to log into your account.
  5. Go to account settings and change your username.

If you have any trouble resetting your password, please contact TD Ameritrade customer service.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Reset My Username and Password with TD Ameritrade?

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How do I reset my username and password with TD Ameritrade?
Resetting my username and password with TD Ameritrade?
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