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Surpluscomputers.com Customer FAQ

Top Answers & How-to Guides

What is Surpluscomputers.com's Phone Number?

The question we are asked most often is about how to talk to Surpluscomputers.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer installation services for any of your products?

Surpluscomputers.com mainly sells computer parts and equipment without providing installation services. Customers usually...

What are the benefits of creating an account on Surpluscomputers.com?

Establishing an account on Surpluscomputers.com provides numerous benefits, including quicker checkout, saved addresses and...
Ask any question you have about Surpluscomputers.com customer service, get an answer now.
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Recent Surpluscomputers.com Customer Questions

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Returns and Refunds

What is the process for returning a defective item?

The return process for a defective item generally consists of checking the return policy, gathering necessary documentation...
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What is your return policy?

Surpluscomputers.com generally allows returns within thirty days if items are unused, undamaged, and in original packaging....
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What is your policy on refurbished products?

Surpluscomputers.com generally supports refurbished products, highlighting their affordability and tested quality. These items,...
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Order Management

How can I track the status of my order?

To monitor your order from Surpluscomputers.com, visit their order tracking section online. After ordering, you will receive a...
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Can I cancel or change my order after it has been placed?

Orders at Surpluscomputers.com can usually be changed or canceled, but specific conditions apply, and time to act is limited....
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What is your policy on backordered items?

Surpluscomputers.com has a backorder policy that keeps customers informed about items that are temporarily out of stock. These...
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Payment and Discounts

What payment methods are accepted on Surpluscomputers.com?

Surpluscomputers.com accepts various payment methods, including major credit cards like Visa, MasterCard, and American Express,...
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Are there any discounts or promotions available?

Surpluscomputers.com regularly provides various discounts and promotions for their products, particularly during special sales...
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Are there any restrictions on the quantity of items I can purchase?

Surpluscomputers.com generally does not limit the number of items purchased, but some products may have restrictions based on...
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Shipping and Delivery

How long does it take for an order to be shipped?

Shipping times at Surpluscomputers.com generally depend on the shipping method, destination, and when the order is placed....
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Do you ship internationally?

Surpluscomputers.com mainly serves customers in the United States and has restricted international shipping. While some items...
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Can I request a specific shipping carrier?

Surpluscomputers.com typically employs specific shipping carriers based on their policies, limiting customer choice at...
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Product Information

Are there any warranty options for the products?

Surpluscomputers.com generally provides warranty options for many items, which can vary by product and manufacturer. Warranties...
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How can I check if a product is in stock?

To determine if a product is available on Surpluscomputers.com, visit its specific page where stock status is usually...
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Account and Loyalty

Do you offer installation services for any of your products?

Surpluscomputers.com mainly sells computer parts and equipment without providing installation services. Customers usually...
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What are the benefits of creating an account on Surpluscomputers.com?

Establishing an account on Surpluscomputers.com provides numerous benefits, including quicker checkout, saved addresses and...
Read more

Are there any loyalty programs for repeat customers?

Surpluscomputers.com may not clearly outline a loyalty program for repeat customers on their site. However, it is advisable to...
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