What is the process for returning a defective item?
Asked a year ago
If you receive a defective item from Surpluscomputers.com, you will need to contact our customer service team to initiate a return. Once you have contacted us, we will provide you with instructions on how to return the item for a refund or replacement. It is important to follow the return process outlined by our team to ensure that your request is handled efficiently and effectively. We strive to resolve any issues with defective items promptly and to your satisfaction. Thank you for your understanding and cooperation.
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