What is Steve Madden's return policy?

Asked 6 months ago
Steve Madden's return policy allows customers to return unworn merchandise within 30 days of purchase. The item must be in its original condition, including all packaging and tags, to be eligible for a refund. Proof of purchase is required, such as the original receipt. Returns can be made either through mail or directly at a Steve Madden store. If the return is made by mail, customers are responsible for return shipping fees. Once the return is processed, a refund will be issued to the original form of payment, minus any shipping costs. Please note that certain items, such as final sale products or swimwear, may not be eligible for return. It is recommended to check the website or contact customer service for more specific details regarding the return policy.
Answered Nov 2, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Steve Madden?

If you need to call Steve Madden customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Steve Madden

Steve Madden

Find a list of many popular Steve Madden questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Steve MaddenSteve Madden Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!