Steve Madden's return policy allows customers to return unworn merchandise within 30 days of purchase. The item must be in its original condition, including all packaging and tags, to be eligible for a refund. Proof of purchase is required, such as the original receipt. Returns can be made either through mail or directly at a Steve Madden store. If the return is made by mail, customers are responsible for return shipping fees. Once the return is processed, a refund will be issued to the original form of payment, minus any shipping costs. Please note that certain items, such as final sale products or swimwear, may not be eligible for return. It is recommended to check the website or contact customer service for more specific details regarding the return policy.
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