How do I cancel or change my order?

To cancel or change an order with Steve Madden, it is important to act promptly once the order has been placed. Typically, alterations to orders must be made before the order has shipped. This is because the processing time for orders can be quite swift. If you wish to cancel an order, some customers have found that placing a request through the official website is often the most efficient method. Changes to an order, such as modifying the size, color, or style, may also require similar steps. If the order has already entered the shipping phase, modifications may not be possible, which is why immediate action is advised. For the most accurate and up-to-date information on procedures for cancellations and changes, it can be helpful to visit the official website of Steve Madden, where details are provided regarding policies and contact information. Most of the time, you will be able to find the assistance you need directly on the website. Remember to have your order details on hand, as this will simplify the process.