What is your return policy?

Our return policy at Ssense.com allows customers to return their purchases within 30 days of the delivery date. We accept returns on all unaltered and unworn items, as well as those in their original packaging with the tags still attached. The refund will be issued to the original form of payment once we have received and inspected the returned item. Please note that some exclusions apply, such as swimwear, underwear, and fragrances, which cannot be returned for hygiene reasons. Additionally, any items marked as final sale or purchased during a promotional period are also non-returnable. Customers are responsible for the return shipping fees, except in cases where the item received was defective or incorrect. For further details and assistance, please refer to our Returns & Exchanges page on our website.