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South Carolina Electric & Gas Co Customer FAQ

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What is South Carolina Electric & Gas Co's Phone Number?

The question we are asked most often is about how to talk to South Carolina Electric & Gas Co customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Outages and Emergencies

What should I do if there is a power outage?

In case of a power outage, it is important to stay calm, check on neighbors, and turn off all electrical devices to prevent...
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How can I report a streetlight outage?

Customers can report a streetlight outage by visiting the official South Carolina Electric & Gas Co website, where they can...
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What should I do if I smell gas?

If gas odor is detected at home, prioritize safety by avoiding electronic devices that may create sparks. Evacuate calmly and...
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What should I do if I suspect a gas leak?

In the event of a suspected gas leak, safety should be the main concern. Leaving the area without using electrical devices is...
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Billing and Payments

How do I sign up for automatic bill payment?

Customers can sign up for automatic bill payment with South Carolina Electric & Gas Co by visiting their website. This service...
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What are the payment options available?

South Carolina Electric & Gas Company provides various payment options, including online payments, automatic bank drafts, phone...
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How can I estimate my upcoming bill?

To estimate an upcoming bill from South Carolina Electric & Gas Co, consider your past usage, seasonal variations, and changes...
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Service and Updates

How can I update my contact information?

To update contact information with South Carolina Electric & Gas Co, customers should visit the official website, where they...
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How can I set up service for a new address?

To establish service at a new location with South Carolina Electric & Gas Co, visit their official website for detailed...
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Energy Efficiency and Savings

What are the different rate plans offered?

South Carolina Electric & Gas Co offers various rate plans for residential, commercial, and industrial customers. Residential...
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Are there any energy-saving programs or rebates available?

South Carolina Electric & Gas Company offers numerous energy-saving programs and rebates to aid customers in lowering energy...
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What are the different ways to save energy in my home?

There are numerous effective strategies to lower energy use at home, such as enhancing insulation, opting for ENERGY STAR...
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Does South Carolina Electric & Gas offer any solar energy programs?

South Carolina Electric & Gas provides several solar energy programs, including net metering, which credits customers for...
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What are the available energy-saving audits?

South Carolina Electric & Gas Co offers various energy-saving audits, including home audits that assess heating, cooling, and...
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What types of appliances qualify for rebates?

South Carolina Electric & Gas Co provides rebates for a range of energy-efficient appliances, including water heaters, heating...
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