Silkfloral.com Customer FAQ

To place an order with Silkfloral.com, simply browse through our website and select the items you wish to purchase. Add them to your...

If your order arrives damaged, please contact our customer service team as soon as possible. We apologize for any inconvenience this...

Yes, you can cancel or modify an order after it has been placed on Silkfloral.com. We understand that circumstances may change or you...

Silkfloral.com is an online retailer specializing in high-quality artificial flowers and plants. We offer a wide range of silk flowers,...

At Silkfloral.com, we accept a variety of secure and convenient payment options to ensure a smooth and hassle-free shopping experience....

Yes, we do ship internationally. Silkfloral.com is proud to offer international shipping to customers around the world. We understand...

At Silkfloral.com, we strive to deliver your order in the shortest possible time. The delivery duration depends on several factors To ensure accurate delivery estimates, we provide estimated arrival dates during the checkout process. Once your order is confirmed, you will receive an email with tracking information allowing you to monitor the progress of your package. Please note that these estimated delivery times are applicable for orders within the United States. For expedited shipping options, we offer express delivery services at an additional cost. If you require a faster delivery, be sure to choose this option during checkout. Rest assured that we are committed to prompt processing and timely delivery to provide you with the best possible shopping experience at Silkfloral.com....

Yes, Silkfloral.com frequently offers discounts and promotions to provide customers with added value and savings. We understand the...

At Silkfloral.com, we take your privacy seriously. We are committed to protecting any personal information you share with us. We will Rest assured that we will never sell, rent, or share your personal information with any third parties, unless required by law. We utilize the latest security measures to protect your data from unauthorized access or disclosure. Our website is encrypted, ensuring that your information remains safe during transmission. When visiting our website, we may collect certain non-personal data for analytical purposes, such as IP address, browser type, and pages visited. This helps us improve our website's functionality and tailor our services to better meet your needs. By using Silkfloral.com, you consent to our privacy policy. If you have any further questions or concerns, please don't hesitate to contact our customer service....

Yes, you can track your order on Silkfloral.com. Once your order has been shipped, you will receive a tracking number and a link to...

Yes, at Silkfloral.com, we offer a wide range of custom floral arrangements to meet the unique needs and preferences of our customers....