Can I cancel or modify an order after it has been placed?
Yes, you can cancel or modify an order after it has been placed on Silkfloral.com. We understand that circumstances may change or you may have made an error with your order. To cancel or make modifications, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that if the order has already been processed or shipped, we may not be able to make changes. In such cases, you may have to wait until you receive the item and then initiate a return or exchange. We recommend reaching out to us promptly to ensure the highest chance of making changes to your order.
Answered May 3, 2024
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