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Shutterstock Customer FAQ

Top Answers & How-to Guides

What is Shutterstock's Phone Number?

The question we are asked most often is about how to talk to Shutterstock customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there subscription options available on Shutterstock?

Shutterstock provides a range of subscription plans to suit varying user needs, allowing access to a specific number of images...

How can I manage my Shutterstock subscription?

To manage a Shutterstock subscription, users should log into their account and access the subscription section in account...
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Recent Shutterstock Customer Questions

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Content Types

Can I use Shutterstock content for commercial purposes?

Shutterstock content can be used commercially under certain licensing terms. Standard licenses cover typical marketing uses,...
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What limitations exist on the use of downloaded content from Shutterstock?

Shutterstock imposes limitations on downloaded content including restrictions on resale, redistribution, and uses that may be...
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What types of content can I find on Shutterstock?

Shutterstock offers a wide variety of content, including millions of high-quality images, stock videos, and audio tracks across...
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Is there an exclusive content program on Shutterstock?

Shutterstock has exclusive content programs for contributors to submit unique material not found on other platforms. These...
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Licensing and Usage

How do I license images or videos from Shutterstock?

Licensing images or videos from Shutterstock is simple; users can search for content online, check details about licensing...
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What is the process for submitting my own content to Shutterstock?

The process of submitting content to Shutterstock involves creating an account, completing a profile, and uploading various...
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Subscriptions and Accounts

Are there subscription options available on Shutterstock?

Shutterstock provides a range of subscription plans to suit varying user needs, allowing access to a specific number of images...
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How can I manage my Shutterstock subscription?

To manage a Shutterstock subscription, users should log into their account and access the subscription section in account...
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How do I create an account on Shutterstock?

To create an account on Shutterstock, visit the website and find the sign-up option in the top right corner. Enter your email,...
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Payments and Refunds

What is the refund policy for Shutterstock purchases?

Shutterstock has a refund policy stating that standard downloads, like images or videos, are generally non-refundable, as...
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What payment methods does Shutterstock accept?

Shutterstock provides several payment methods, including major credit cards like Visa and PayPal. Corporate accounts may...
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Searching and Resolutions

How can I search for specific images or videos on Shutterstock?

To find specific images or videos on Shutterstock, users should enter relevant keywords into the search bar and utilize various...
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What are the resolutions available for item downloads on Shutterstock?

Shutterstock provides multiple resolution options for downloads including Small, Medium, Large, and Extra Large, catering to...
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Discounts and Promotions

Does Shutterstock offer educational discounts?

Shutterstock does have options for educators and students that provide affordable access to stock content, but specific...
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Are there any deals or promotions available from Shutterstock?

Shutterstock often has various deals and promotions that may include subscription discounts or seasonal sales. Users should...
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We look to the Shutterstock issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Shutterstock issues reported to GetHuman
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