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Can I cancel or modify my order after it has been placed?

Asked 2 years ago
Once an order has been placed on Shoeline.com, it is generally processed quite swiftly to ensure customers receive their items in a timely manner. Because of this, the opportunity to cancel or modify an order after it has been placed may be limited. Typically, if a customer wishes to cancel or change an order, it is best to act quickly. The fastest way to handle any modifications would often be to check your order status on the current web page and see if there is an option available to cancel or modify your order. If the order has already been processed or shipped, you may not be able to change anything. In such cases, customers usually have the option to return items after they have been received, according to the return policy that Shoeline.com outlines. This is often a practical way to handle any concerns after an order is completed. For the most accurate and specific information regarding order cancellations and modifications, it is wise to review the policies available directly on the Shoeline.com website or look for the current web page's contact information.
Answered Oct 4th 2025

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