When considering returns for items purchased from Shoeline.com, it is important to note that customers are typically responsible for the return shipping costs unless the item received was defective or the wrong item was sent. There may be specific guidelines and stipulations concerning the return policy, including the time frame within which returns must be initiated. Shoeline.com often provides a returns page with detailed information regarding their policies, including any potential fees that might be applicable for different circumstances. It may also be useful to review the original order receipt or packed slip for detailed instructions associated with returns. To ensure all the necessary information is clear, it would be advisable for customers to check the current web page of Shoeline.com for the latest updates and policies related to returns, including any fees that may apply.